Implementing a Vendor Management System (VMS) is a necessity as organizations build a more flexible workforce that includes the use of contingent workers, independent contractors and Statement of Work (SOW) projects. Having a revenue stream tied to these contractors makes the sourcing and management of these workers critical to the company’s success. This is the reality for Teradata, a leading provider of analytic data platforms, marketing applications and consulting services that helps companies unify and analyze massive amounts of data.
Last week we had the pleasure of attending, sponsoring and presenting at the seventh annual ProcureCon Indirect East conference in Charlotte. The organizers always put on a good show and this year was no exception. We had some great conversations with VMS buyers as well as a number of our partners. And, being based in Chicago, Charlotte’s spring-like weather felt like a heat wave!
With a new year upon us, I started thinking about account management and, in particular, ways in which I can help make my particular Fieldglass customers successful in 2014.
Each Fieldglass client relationship is unique – for example, many new customers are in some varying degree of the “honeymoon phase” where everything is new and exciting. For others, we’ve been through the trenches so to speak and have emerged on the other side as better, stronger partners. No matter the stage, we approach each relationship as a short- and long-term commitment.