Blog Posts by Matt Kreh
Chicago is a city known for great food. While I don’t consider myself a “foodie,” I do enjoy a great dinner and this city offers a lot of them. Over the holiday break I tried a few new restaurants and thought about how this relates to flexible workforce programs and VMS usage.
In account management, my team and I are often asked questions around program and supplier scorecards. These tend to vary from client to client and particularly from industry to industry, as the business needs are quite different across various markets – financial services, pharmaceutical and healthcare, oil and gas, travel, etc.
When helping my customers think through the development of scorecards, I always start with the same three questions:
With a new year upon us, I started thinking about account management and, in particular, ways in which I can help make my particular Fieldglass customers successful in 2014.
Each Fieldglass client relationship is unique – for example, many new customers are in some varying degree of the “honeymoon phase” where everything is new and exciting. For others, we’ve been through the trenches so to speak and have emerged on the other side as better, stronger partners. No matter the stage, we approach each relationship as a short- and long-term commitment.
Last week we announced a new Q&A series with suppliers on our blog, and today we welcome our first guest. We’ll cover a variety of topics as we move through this series, but this first Q&A with Emily Crum – a program manager with Aerotek based in Dallas – kicks us off with a focus on the relationship between buyers and suppliers.