Since joining the firm in 2013, Ricky has supported the external workforce management program for Vodafone and RBS with primary focus on UK but rolling out to multiple countries. He has helped those customers with integrations to various human resource systems, accounts payable systems and others. Ricky has developed considerable expertise in Rate Components in recent years and is considered one of SAP Fieldglass’ subject matter experts in that area. Prior to joining SAP Fieldglass, he spent seven years working as a Business Analyst lead at WCN, an Applicant Tracking System. Ricky earned a Business Management and Marketing diploma and PC Engineering diploma from Varsity College and holds two professional certifications.