Vendor Accountability for Contingent Workforce Management
Vendor neutrality represents a common requirement for many customers. The requirement is created when customers desire an outcome (in this case, unbiased staff provisioning), and then select a framework for getting there (vendor neutrality). By the prevailing definition, what they are saying is that they do not want the Program Provider (MSP) to participate in staff provisioning. While this addresses one issue, it deprives the customer of the valuable services of an accomplished staffing partner that the customer itself selected for proven expertise in managing the complexities of the global staffing process.