The Managed Services Connection — The Evolving Roles of MSPs in Services Procurement

Given the increased reliance on project-based services - and the business model evolution of many service providers themselves - it is critical to take control of your vendor relationships.
This Spend Matters report outlines how a Managed Service Provider (MSP) can help you with this process by:
  • Defining their role for services procurement
  • Outlining MSP process models
  • Explaining why embracing Statement of Work (SOW) matters
  • Providing guidance on selecting an MSP

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