Given the increased reliance on project-based services - and the business model evolution of many service providers themselves - it is critical to take control of your vendor relationships.
This Spend Matters report outlines how a Managed Service Provider (MSP) can help you with this process by:
- Defining their role for services procurement
- Outlining MSP process models
- Explaining why embracing Statement of Work (SOW) matters
- Providing guidance on selecting an MSP