As the contingent workforce continues to grow at a rapid pace, businesses across the globe find that their programs must include several key capabilities for managing both traditional and emerging types of non-employee labor. Ardent Partners' research has found that "complex contingent labor," a term used to describe Statement of Work (SOW)-based services and labor, comprises 42% of the average enterprise's total external workforce, a factor which reinforces the need for more rigorous control around this category of spend.
Read this report to gain a better understanding of:
- The growth and evolution of SOW management
- Required solutions, strategies and capabilities for driving control, visibility and more enhanced management of this strategic area