Evaluating a VMS can be overwhelming if you don't know the right questions to ask in an RFP. You need to conduct a thorough review of vendors' business models, core functionality and differentiating offerings such as business intelligence tools, integration capabilities and customer service.
This whitepaper guides your RFP creation and will ensure the most important areas to your business are addressed, covering:
- Program structure
- Product information
- Implementation and integration
- Reporting and analytics
- Customer support