Program Choice
Ensuring Success through Program Choice and Flexibility
Given the economic climate and labor shortages companies are looking to optimize the mix of workers, often employing more temporaries and contractors. This allows organizations to adjust staffing levels and skills for new initiatives and vary workloads in an effort to achieve greater savings, efficiency and compliance.
With the increased usage in flexible staff, more organizations will look to implement contingent workforce management programs for standardized processes and controls. There are three primary methods, including: Managed Service Provider (MSP), Vendor on Premise (VOP), and in-house managed. Each model offers unique benefits and cost perimeters that should be evaluated against the overall objective.
Fieldglass supports all of these program types. A single corporation could take advantage of a combination of these solutions to service the varying needs of different business units, geographies or spend categories. This gives extra flexibility to standardize at the corporate level while being nimble at the local level.
More importantly as a best-in-class VMS, we provide organizations with the ability to:
- choose the right program model to support the specified business goals; this could mean multiple types of programs operating concurrently on the same technology platform
- adjust the program model at a later date
- access consolidated reporting across different corporate programs
An Example of Fieldglass' Flexibility
A multi-national corporation leverages multiple MSPs for expertise in specific geographies and spend categories
- Company: large, complex multi-national manufacturing business
- Workers: contingent workers and statement of work-based projects across 100+ sites (locations) in more than six countries
- Market Trends: workforce globalization, workforce variability, mergers and acquisitions, and diverse regulations and policies.
- Labor categories: IT, clinical, scientific, legal, admin/clerical, and accounting/business
- Program Models: Some of its sites face workforce issues that require a Vendor on Premise, others place some IT staff with a fragmented supplier base, and even still, others decided to manage many suppliers with MSPs. In North America, one of its MSP programs has operated more or less as a VOP/Master Supplier for more than ten years. In its EMEA operation, however, the MSP does not operate as a Master Supplier and staffs less than 1% of its workforce for all of its locations. In each instance, Fieldglass delivers the VMS technology that enables the programs to operate independently, yet systematically with corporate oversight.
- Future expansions: North America, including Puerto Rico and Canada.