Continuous Improvement

Professional services to ensure program success

The goal of our experienced Professional Services team is to ensure your contingent workforce management (CWM) and services procurement program is best-in-class and results-driven, year after year. Our account management and Strategic Consulting Services teams are focused on working collaboratively with you to achieve results. 
No matter the amount of your spend or whether you have been using Fieldglass Vendor Management System (VMS) for months or decades, each and every customer has a dedicated team to guide you through program growth and technology enhancements. Our commitment to innovation means that each product release comes with new features and functionality. We will help you take advantage of those Fieldglass capabilities that will have the biggest impact on your program.
With nearly a million jobs filled through Fieldglass each year, we understand the nuances associated with the flexible workforce. Once you realize success in one area, we can help you replicate that success across your other spend categories, geographies and business units. Our experienced team will provide you with strategic guidance, operational support and release management to help take your flexible workforce management to the next level of success. 

Program Maturity Model

Companies typically achieve 10 percent to 15 percent cost savings in their first year using Fieldglass. But it is critical that we continue to find new opportunities for cost savings, efficiency and compliance, year after year. We want you to achieve sustained value. How? Through a series of workshops, we help you identify specific short- and long-term improvement opportunities, compare program maturity against benchmarks and establish new goals.

program maturity model

Business Reviews

Just want to give your program a tune-up?  Supplementing the Program Maturity Model with regular business reviews helps keep you on track and all of us on the same page when it comes to your success.