At Your Service - Account Services
The goal of our experienced Account Services team is to ensure your program is best-in-class and results-driven, year after year.
No matter the amount of your spend or whether you have been using Fieldglass for months or decades, each and every customer has a dedicated team to guide you through program growth and technology enhancements. Our commitment to innovation means that each product release comes with new features and functionality. The account team helps your company take advantage of the Fieldglass capabilities that will have the biggest impact on your program.
Program Maturity Model
Let's talk about ROI. Companies typically acheive 10-15% savings in their first year using Fieldglass. But then what? It's important to find new opportunities for cost savings, efficiency or even compliance, no matter how long you've been our customer. We want you to achieve sustained value.
8 key program areas. 25 exploratory questions. 100+ checkpoints. Through a series of workshops, we help you identify specific short- and long-term improvement opportunities, compare program maturity against benchmarks and establish new goals.
Just want to give your program a tune-up? Supplementing the Program Maturity Model with regular business reviews helps keep you on track and all of us on the same page when it comes to your success.