Support

Have questions? We're here to help.

We know how important customer service is to you. The multilingual Fieldglass application support team is a truly round-the-clock organization, operating 365x24x7, so you don't miss a beat. Whether you’re a supplier, a worker, a hiring manager or someone in the program office, our goal is to provide you high-quality, timely help when you need it.

Call or email us

call or email icon We can quickly help with a user login issue or escalate your case up to one of our experienced application analysts to find a resolution. Call, email our HelpDesk or submit a support case below.  We value your input and we ensure that each and every enhancement request is evaluated and prioritized by our Product Management team.

Access online help

online help icon We offer comprehensive online help within the application itself. Users can search FAQs and read online reference guides. It's all part of our extended Training resources.


Ask the community

community icon The Fieldglass User Social Exchange (FUSE) is a great place for end customer program leaders to share ideas and ask questions. Your questions (and the responses) help other customers too. 



Help Desk hours of operation: 24 hours a day / 7 days a week
  • Phone US: +1 (866) 467-4833
  • Phone International: 0800 169 1741 or 0800 169 1674 | Australia: +61 1800 395912
  • Submit a Support Case
Listen to what our customers are saying
Mohammed helped me today with a very unusual occurrence within my Fieldglass account. His professionalism and ability to interpret the problem assisted in a quick resolve.
Fieldglass customer - healthcare company