Datasheet: ServicesFieldglass for Services
Fieldglass Services provides organizations with a single, end-to-end solution to plan for and manage a broad mix of service categories and vendors, including off-shore workers, independent contractors, consultants and onsite service providers (security personnel, janitorial services, etc.).
This Software as a Service (SaaS) solution seamlessly interacts with legacy systems, ERP systems and e-commerce platforms to avoid untimely deployment and costly IT impact.
Gain Visibility Across the Organization
One Fieldglass client has several thousand SOW consultants across 3 continents. While it seems quite challenging to manage a program of this scale, Fieldglass Services makes it easy for all users, including hiring managers, procurement, service providers, etc., to access in-depth information about the entire program, while offering better program control at every level. It accurately gauges expenses, gives total spend on projects and provides data to callout program successes and failures. Standard or custom reports help guide the direction of future engagements and provide documented information that will not be lost with staff turnover or management change.
Manage Complex Situations
With more global organizations and offshore outsourcing, Fieldglass developed functionality that scales across brands, divisions, organizations, and even across countries. It supports several different languages and localizations, taking legal, cultural and currencies into consideration. It also manages complex service rates, providing the ability to associate rates with specific suppliers of labor, locations and positions as required by the client. Contractual rates can be enforced dynamically throughout the organization regardless of the number of regions or suppliers.
Our Decision Wizard tool helps influence the worker composition and guide managers to the most appropriate engagement type based on a series of questions and data input. For example, should you go out to bid or negotiate with a known supplier? It can also enforce proper classification and qualification of workers, reducing costs, mitigating risks and offering better program transparency.
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The End-to-End Services Procurement PlatformFieldglass Services helps you reduce costs, save time and ensure compliance with corporate and legal obligations for all types of project-based engagements across a variety of complex service categories. |
Ensure Compliance
Fieldglass Services provides a standardized process for SOW management, helping to ensure compliance, from internal regulations to governmental laws.
Rate compliance alone can cause major problems, if handled incorrectly. With Fieldglass Services, you can negotiate hourly rates for SOW workers in master agreements and use the application to ensure those rates agreements are properly enforced. In addition, you can track milestones and rates against contractual agreements and track spend thresholds and revisions of SOWs.
The Benefits
- Systematic workflows to streamline project fulfillment processes, including on- and off-boarding workers
- Visibility into the entire organization's outsourced service needs and usage
- Comprehensive reports to leverage best practices across the company
- Internal and governmental compliance controls
- Complex pay structure functionality