Innovation never stands still.

Neither do we.

Innovation is at the core of what we do

For over twenty years, we have been dedicated to leveraging advanced technologies for our industry-leading solutions, co-innovating with our customers, and transforming the way work gets done. And we’re just getting started.

Explore our innovation story below.

Forged in the cloud, forging ahead with new technologies

SAP Fieldglass has always been at the at the forefront of innovative cloud solutions: We were forged in the cloud twenty years ago on an open platform. 

We were early proponents and adopters of advanced analytics, mobile, machine learning, and AI. And with our open API framework, the SAP Fieldglass VMS can integrate with most enterprise solutions to provide a seamless experience for our customers. 

Today, our designers, engineers, and technologists continually scan the technology horizon for new advancements to help our customers solve real-world problems and get work done more effectively. And now, as a part of SAP, we also benefit from a deep investment in R&D and share in their vision to make the world run better and improve people's lives.

Scroll through two decades of SAP Fieldglass innovations below.

Forging Ahead

Industry firsts.
Customer firsts.

We spend a lot of time thinking about the future of technology and what innovations we can harness for our customers' benefit. This is second nature to us.

We invite you to explore the themes that have guided our continuous drumbeat of innovations since our company was founded in 1999, and that chart our way forward.


SAP Fieldglass:
Discover our history of innovation

Innovation has always been a guiding principle for SAP Fieldglass.

We were early adopters of analytics, user experience, machine learning, and mobile capabilities – many of our innovations are now industry standards for on-premise and cloud-based vendor management software.

We use technologies such as artificial intelligence (AI) to help organizations get work done more efficiently and effectively.

Today, we continue to innovate with a strong roadmap to develop leading-edge capabilities and functionality for our customers.


Since 1999, service has always been at the heart of who we are, what we do, and how we do it.

Many of our innovations are now industry standards, and we continue to give our customers new capabilities to strengthen their contingent workforce management and services procurement programs.

We maintain a 99% customer retention rate and we aim to keep it that way.


Service Innovations

customer success

Customer Success, Account Management, and Customer Engagement Executive teams make sure that our solutions deliver value to you every day.

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SAP Fieldglass Customer Forum shares best practices and learnings.

extensible customer co-innovations

Extensible customer co-innovations are built into the core platform for all customers to benefit.


Situation-driven, contextual help that you can count on.


We are known for our collaborative culture and co-innovating with customers. Creative problem-solving is one of our strengths.

We were ahead of the curve in putting you in control. Do business how you do business.


User-Driven Innovations

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Services Bidding & Procurement solution including robust category-specific tailoring capabilities.

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Self-Service Admin structures the platform to work best for you, add suppliers, and new fields, or adjust approval groups in a few clicks.

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Use your brand to attract talent with a Private Talent Portal.

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Tenure capabilities manage compliance and gain long-term rate discounts.


We help you gain visibility and data-driven insights from our future-focused platform.

You can tailor the reports and dashboards to your needs to actively manage your external workforce, make better decisions, and ensure you are spending your budget intelligently.


Insights-Driven Innovations

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Visibility, flexible reporting and analytics into the who, what, where, when, and how of work done by your external workforce.

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Program Visualizer Dashboard and User Visualizer Dashboard provide graphical analysis of trends and anomalies, and user-configurable drill-down capabilities.

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Resume Ranking, enabled by machine learning, makes it easier to identify candidates with the best fit.

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First-of-a kind industry research conducted with Oxford Economics to investigate how global organizations can realize more value from their external workforce.


Adapt to suit your business. Configure the solutions at a global level, yet also tailor it to meet the demands of each geography or part of the business.

We continue to expand our digital provider ecosystem and launch self-service integrations, so you can work the way you want.


Flexible Innovations

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First-of-its-kind digital provider ecosystem enables companies to connect with top digital solutions providers.

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Our open platform enables seamless integration with major third-party and home-grown solutions.

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Flexible solution allows multiple MSPs to work within one instance of SAP Fieldglass.

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Configurable systems, self-service administration, and IT tools reduce the need to submit help tickets and wait for weeks for the change(s) to take effect.


We are global, yet understand regional and local labor laws – no matter where in the world your workers are located.

As the industry leader in external workforce management for over 20 years, we can help you manage even the most complex and dynamic external workforce around the world.

Global Innovations

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Comprehensive functionality helps you manage local labor laws, regulations, candidate privacy, rate requirements, currencies, and taxation.

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Access global talent and manage contingent workers across a variety of channels and around the world.

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Largest footprint in the industry: Available in 20+ languages in 180 countries to support multinational business.

Forging ahead

At SAP Fieldglass, our close working relationships with customers remains our hallmark, as we continue to collaborate and create robust solutions grounded in real-world challenges.

At the same time, we track advances in technology to help us re-imagine, anticipate, and develop leading-edge capabilities for the future.

Forging ahead, we’re proud to help our customers transform how work gets done – achieving greater agility, maximizing productivity, and accelerating business outcomes in the new world of work.

Want to learn more? Request a demo with an SAP Fieldglass solution specialist today.

A customer retention rate of 99% doesn’t come easy.

And we wouldn’t have it any other way.

Our collaborative relationship with our customers fosters an open dialogue for improving our solutions and bringing new functionality and technologies to the platform, with our customers frequently beta testing new functionality for us.

We use their input to collaboratively re-imagine and evolve our solutions to make the platform more robust, more customizable, and to improve the end-user experience.

For over twenty years, our customers have trusted us to help them better manage and continually optimize their workforce programs, and we’re proud to have been part of their ongoing journey.

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What sets SAP Fieldglass apart?

With over twenty years of experience and a 99% customer retention rate, SAP Fieldglass has the in-depth experience and insight of an industry leader, scaled for your business. Here are just a few reasons why the SAP Fieldglass VMS is the best choice for your business.