Australian Taxation Office Selects Fieldglass Vendor Management System (VMS)

ATO Will Use Fieldglass to Manage Contingent Labor and ICT Panel Services

Chicago - July 26, 2015

SAP Fieldglass, the global cloud technology leader in external workforce management, was recently selected by the Australian Taxation Office (ATO) as its Vendor Management System (VMS) provider to assist the ATO in managing its contingent labor workforce.

The ATO, who is the principal revenue collection agency of the Australian government, will replace multiple existing processes and approaches with Fieldglass to manage contingent labor and the ICT Statement of Work (SOW) Panel arrangement. Using Fieldglass, the ATO hopes to achieve:

  • greater efficiencies in identifying and remobilizing resources; 
  • enhanced contractor engagement, retention and performance; 
  • improved industry engagement; 
  • strengthened accountability and transparency through the procurement process; and 
  • ongoing, sustained cost reductions.

The organization also aims to build on its supplier relationships with the implementation of the VMS. Fieldglass will provide a single point of reference that agency hiring managers, suppliers, workers and the Panel Management teams can utilize to facilitate all services procurement processes, from requisition through payment.

“We are confident that Fieldglass can help us achieve our goals,” said Craig Fox, First Assistant Commissioner, Service Operations Division. “By standardizing and automating our contractor engagement processes, we can achieve visibility into costs and supplier performance and more quickly mobilize workers in an environment that requires strict onboarding activities.”


About SAP Fieldglass

SAP Fieldglass, a longstanding leader in external talent management and services procurement, is used by organizations around the world to find, engage and manage all types of flexible resources. Our cloud-based, open platform has been deployed in more than 180 countries and helps companies transform how work gets done, increase operational agility and accelerate business outcomes in the digital economy. Backed by the resources of SAP, our customers benefit from a roadmap driven by a continuous investment in innovation.