Customer Support

Backed by the industry's most experienced professional services team, SAP Fieldglass is committed to ensuring total customer satisfaction. Whether you're a supplier, worker, hiring manager or part of the program office, we're here to help.

Use the information on this page to help resolve issues or to contact SAP Fieldglass Customer Service.

Contact Support

If you are an SAP Fieldglass user seeking support, follow these steps to help resolve your issue:

  1. Sign in to your system
  2. Click on the Help icon in the upper-right of your screen
  3. Select Contact Us

These steps provide our Application Support Team with information specific to you.  You may also submit a support case, or read our FAQ page for answers to common questions.

Access Online Help

SAP Fieldglass offers assistance directly in the application through our Reference Library.  To access the Reference Library, follow these steps:

  1. Sign in to the SAP Fieldglass application
  2. Click on the Help icon in the upper-right of your screen
  3. Select Reference Library

You may also submit a support case, or read our FAQ page for answers to common questions.

Community Support

The SAP Fieldglass Forum is a great place for end customer program leaders to share ideas and ask questions.  Your questions and feedback help other customers too.

  • Access valuable program, education and marketing content
  • Post and vote on ideas for product and feature enhancements
  • Follow trending topics and participate in relevant discussions
  • Ask questions and find answers to improve your knowledge and program performance

Contact the SAP Fieldglass Forum Team to join.  If you're already a member, login here.

FAQs

Access our FAQs page to view commonly asked questions about the SAP Fieldglass application.

Top Recent FAQs:

How do I reset my password?

I don't have an account.  How do I register to track my time?

Can I see records of my pay in SAP Fieldglass?  Can I have a copy of my W2?

See more top questions on our FAQ page.