Australian Tax Office - Strict Compliance for External Workforce

As a federal government agency, the Australian Taxation Office (ATO) must meet strict compliance guidelines related to its flexible workforce. To facilitate its services procurement and external workforce management processes, the organization needed a single point of reference for all of its users, including agency hiring managers, suppliers, workers and internal teams.

“By standardizing and automating our contractor engagement processes, we can achieve visibility into costs and supplier performance and more quickly mobilize our workforce in an environment that requires strict onboarding activities.”
Craig Fox, First Assistant Commissioner, Service Operations Division.

After a thorough evaluation, the ATO found the SAP Fieldglass Vendor Management System to be the most comprehensive and best solution for its business needs and requirements, and is enthusiastic about its program results to date.


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