Global Technology Leader Achieves Workforce Success with SAP Fieldglass Services Procurement

Designing a Thoughtful Solution around Specific Goals

This worldwide leader that designs, manufactures, and sells networking equipment employs more than 75,000 workers to serve its customers worldwide. With more than $1.5 billion in Statement of Work (SOW) spend and $65 million in contingent labor spend, this organization looked to SAP Fieldglass to help it achieve three high-level goals surrounding its services procurement and external workforce management program:

  • Deliver an end-to-end business process for external workers at the company.
  • Mitigate risk by ensuring compliance to regulations, classification, tenure and other requirements. 
  • Provide visibility into external workforce data. 

Learn how implementing SAP Fieldglass helped the company simplify many of its time-consuming processes associated with managing a large services program, realize $33+ million in services cost savings, and achieve several other successes around both services and external labor.


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