From Risk to Reward 2022

8 Common External Workforce Challenges and How to Solve them

Discover how Red Hat, Los Alamos National Laboratory, and Philips conquered their external workforce challenges with transformative results.

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CUSTOMER SUCCESS STORIES

Real-world challenges require real-world solutions - our customers can attest to that. Now, hear them tell their stories.

Our customers have achieved some impressive outcomes with the help of SAP Fieldglass solutions. Yet it’s not just about their end results, but their journeys - each unique, each with its own set of challenges, and each transformative for their respective businesses. Read and watch their stories below.

PROFESSIONAL SERVICES

Accenture

Discover how Accenture implemented one global platform and a suite of SAP solutions to support all spend management activity.

Read the success story

PROFESSIONAL SERVICES

Capgemini

Find out how Capgemini now captures 85% of its global contingent workforce spend with SAP Fieldglass solutions.

Read the success story

DEFENSE AND SECURITY

Los Alamos National Laboratory (LANL)

Learn how LANL streamlined its procurement and contingent labor management with SAP solutions to support tremendous organizational growth.

Read the success story

PROFESSIONAL SERVICES

NTT DATA Services

Find out how NTT DATA Services has achieved $125 million in value since implementing the full suite of intelligent spend management solutions from SAP.

Read the success story

HEALTHCARE TECHNOLOGY

Philips Part 1

See how Philips forges an innovative external workforce strategy to manage €500M spend on contingent workers via SAP Fieldglass.

Read the success story

HEALTHCARE TECHNOLOGY

Philips Part 2

When COVID-19 hit, Philips found its external workforce management strategy with SAP Fieldglass invaluable for ramping up production of critical healthcare equipment.

Read the success story

CONSUMER PRODUCTS

PVH Europe B.V.

Discover how PVH Europe B.V., the parent company of global fashion brands Calvin Klein and TOMMY HILFIGER, successfully implemented an external workforce management program powered by SAP Fieldglass solutions.

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HIGH TECH

Red Hat

See how Red Hat transformed its mission-critical contingent workforce management program with SAP Fieldglass solutions.

Read the success story

INSURANCE

Sanlam

Discover how Sanlam empowered its contingent workers and employees with a total workforce management strategy.

Read the success story

INDUSTRIAL MANUFACTURING

Siemens

Learn how Siemens saved $17 million in external workforce spend and expanded the program with SAP Fieldglass globally.

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INDUSTRIAL MANUFACTURING

Yamaha

Learn how Yamaha automated and streamlined its external workforce management.

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We needed a solution to be able to source, track, manage and offboard workers all in one system with automated interfaces. SAP Fieldglass was the obvious choice… Now we track all candidate data in one system, manage it in two systems instead of six, and use integrations with other systems for an end-to-end process, from sourcing to offboarding.

Mike Hofman

External Workforce Management Lead, Roche Diagnostics

SAP solutions enable us to build up the skills and the diversity of our total workforce, which we need to stay competitive in a rapidly changing world.

Jeanette Modise

Group HR Director, Sanlam Life Insurance Limited

The pandemic has really shown that remote work from anywhere can be done. SAP Fieldglass gives us full visibility of all the jobs that we have posted around the world.

Andreas Hettwer

Vice President – Group Procurement Category Director, Capgemini SE

Hear the interview

SAP Ariba and SAP Fieldglass solutions have enabled us to drastically change the way we do business, so we can grow rapidly and support an important national security mission.

Christine Hipp

Head of Procurement Center of Excellence, Los Alamos National Laboratory

SAP Fieldglass solutions enable us to gain insights into program use, spend, hiring trends, length of service metrics, and vendor performance. This level of visibility is paving the way for expansion opportunities.

Jennifer Dudeck

Senior Vice President, Chief People Officer, Red Hat

With SAP Fieldglass solutions, we have comprehensive visibility into our external workforce resources, giving us better access to qualified professional talent when we need it.

Nicolas Tiercelin

Procurement Manager Professional Services, PVH Europe B.V.

How can you create a competitive advantage amid chaos?

Find out how Roche Diagnostics is rapidly scaling its external workforce to meet demand, while also thriving amid uncertainty.

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Customers stay with solutions that deliver

We have a 99% customer retention rate and we aim to keep it that way.

Take your place among Pacesetters

A progressive group of like-minded leaders, our customers are reinventing how organizations develop their workforce by sharing their perspective, learning together, and collectively shaping the future of work.

Network at exclusive customer events.
Engage through an active, online customer community, the SAP Fieldglass Forum.
Participate in trending discussions impacting your business.

Take your place among Pacesetters

Network at exclusive customer events.
Engage through an active, online customer community, the SAP Fieldglass Forum.
Participate in trending discussions impacting your business.

Ease integration with expertise

Digital transformation into an intelligent enterprise is a journey – we can help.

Integrate seamlessly with diverse services providers, talent platforms, and other SAP Solutions.
Build intelligent processes through a continuous roll-out of product enhancements.
Tap into our Digital Partner Network with industry-leading partners and efficiently find, hire and manage your external workforce and services.

Ease integration with expertise

Digital transformation into an intelligent enterprise is a journey – we can help.

Integrate seamlessly with diverse services providers, talent platforms, and other SAP Solutions.
Build intelligent processes through a continuous roll-out of product enhancements.
Tap into our Digital Partner Network with industry-leading partners and efficiently find, hire and manage your external workforce and services.

When you succeed, we succeed

Our customers have a long-term relationship with us, making customer-centricity one of our hallmarks. We are committed to your on-going success.

Get industry insights on proven best practices.
Work with highly collaborative account and product teams.
Benefit from a culture of co-innovation where the latest capabilities are built into the core platform for all customers to use.

When you succeed, we succeed

Our customers have a long-term relationship with us, making customer-centricity one of our hallmarks. We are committed to your on-going success.

Get industry insights on proven best practices.
Work with highly collaborative account and product teams.
Benefit from a culture of co-innovation where the latest capabilities are built into the core platform for all customers to use.

Maximize the changing workforce in your industry

No matter what industry you are in.

With 44% of non-payroll spend going to the external workforce, the time to harness the power of your external talent and services providers is now.

Aerospace & Defense

Aerospace & defense (A&D) organizations are increasing their reliance on external talent and services providers to operate with agility, speed, and efficiency. SAP Fieldglass helps it take flight.

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Banking

The banking industry is pressed to find the right people in the right place. With SAP Fieldglass, financial institutions are accessing secure external talent more efficiently.

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Construction

The construction industry looks to SAP Fieldglass to simplifying oversight of subcontractor performance, spend, and contracts for maximum contract profitability.

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Insurance

In the face of a changing marketplace, insurance procurement and HR teams depend on SAP Fieldglass to quickly secure skilled external talent and effectively manage them through the full external workforce lifecycle.

Learn more

Professional Services

Professional services companies use SAP Fieldglass to stay ahead of the competition by quickly engaging external talent to meet client demands and adapt to rapidly changing skill requirements.

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Rail

Rail companies have a lot to manage – large worker volumes, health/life & safety compliance, local tax structures, and digital transformation – and they do it through SAP Fieldglass.

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Utilities

Utilities organizations work with SAP Fieldglass to source and manage contract labor and outsourced services for simple, automated, and more cost-effective external workforce management.

Learn more

Explore all industry solutions

Seize the momentum. Propel your business forward.

SAP Fieldglass can help you harness the power of your external workforce
and drive better outcomes for your business.
Let’s talk.

Customer Success Stories

8 Common External Workforce Challenges and How to Solve them

Real-world challenges require real-world solutions - our customers can attest to that. Now, hear them tell their stories.

Accenture

Capgemini

Los Alamos National Laboratory (LANL)

NTT DATA Services

Philips Part 1

Philips Part 2

PVH Europe B.V.

Red Hat

Sanlam

Siemens

Yamaha

How can you create a competitive advantage amid chaos?

Take your place among Pacesetters

Take your place among Pacesetters

Take your place among Pacesetters

Ease integration with expertise

Ease integration with expertise

Ease integration with expertise

When you succeed, we succeed

When you succeed, we succeed

When you succeed, we succeed

Maximize the changing workforce in your industry