Our customers lead the pack

Our customers are driving a workforce transformation – with big results.

CUSTOMER SUCCESS STORIES

Real-world challenges require real-world solutions - our customers can attest to that. Now, hear them tell their stories.

Our customers have achieved some impressive outcomes with the help of SAP Fieldglass solutions. Yet it’s not just about their end results, but their journeys - each unique, each with its own set of challenges, and each transformative for their respective businesses. Read and watch their stories below.

PROFESSIONAL SERVICES

Accenture

Discover how Accenture implemented one global platform and a suite of SAP solutions to support all spend management activity.

Read the success story

PROFESSIONAL SERVICES

Capgemini

Find out how Capgemini now captures 85% of its global contingent workforce spend with SAP Fieldglass solutions.

Read the success story

PROFESSIONAL SERVICES

NTT DATA Services

Find out how NTT DATA Services has achieved $125 million in value since implementing the full suite of intelligent spend management solutions from SAP.

Read the success story

HEALTHCARE TECHNOLOGY

Philips Part 1

See how Philips forges an innovative external workforce strategy to manage €500M spend on contingent workers via SAP Fieldglass.

Read the success story

HEALTHCARE TECHNOLOGY

Philips Part 2

When COVID-19 hit, Philips found its external workforce management strategy with SAP Fieldglass invaluable for ramping up production of critical healthcare equipment.

Read the success story

INDUSTRIAL MANUFACTURING

Siemens

Learn how Siemens saved $17 million in external workforce spend and expanded the program with SAP Fieldglass globally.

Read the success story

AEROSPACE

Sikorsky

Learn how Sikorsky successfully deployed SAP Fieldglass in only four weeks – under intense pressure and with strict security.

Read the success story

TELECOMMUNICATIONS

Swisscom

Discover how Swisscom saved over €3.5 million by using SAP Fieldglass solutions to research and optimize rates.

Read the success story

The Account Services Team at Fieldglass is incomparable to any other. We consider them a part of our Nestle Purina family. They have gone above and beyond to work with our organization to set us up for success and prepare us for the future.

Stepheny A.

HR Manager, Consumer Goods

We have a motto around here: start it in Fieldglass, whether it’s a need for staff segment resource, or a million-dollar SOW on a fixed bid – whatever it is ... you can start in Fieldglass and we will get you to the right place.

Nancy M.

Services Procurement, Northwestern Mutual

We use Fieldglass to manage recruitments for multiple client companies. Being that it is run by SAP, the software is almost infinitely configurable, and the companies are able to configure it to match the company culture and terminology.

Tom L.

Director of Client Relations, Staffing and Recruiting

Ease of use and analytics that aid in our data review and decision-making abilities on how to better run our program...SAP Fieldglass continues to seek our feedback on the use of the tool which enables a constructive dialogue and constant desire to keep the software ahead of its competitors.

Kay N.

Procurement Category Manager, Telecommunications

By standardizing and automating our contractor engagement processes, we have achieved greater visibility into spend and supplier performance. The VMS provides a single point of reference that agency hiring managers, suppliers, workers and the Panel Management Team can utilize to facilitate all processes from requisition through to payment.

Peter W.

Assistant Commissioner, IT Commercial Services, ATO

We have had on-going positive feedback internally about the SAP Fieldglass platform. We have a solution that will carry us into the future and support our global needs as we evolve.

Sandra B.

Director, Contingent Workforce Management, MUFG Union Bank

From Risk to Reward:

8 Common External Workforce Challenges and How to Solve them

Find out how global companies such as Northwestern Mutual, Philips, Siemens, and Nestle Purina conquered their contingent workforce challenges with transformative results.

Learn more

INDUSTRY CASE STUDIES

Learn how companies across all industries are
benefiting from SAP Fieldglass Solutions

Banking

MUFG Union Bank N.A. Communicates in Real-time with Its Contingent Workforce

When MUFG Union Bank N.A. needed help navigating a complex contingent workforce, it turned to SAP Fieldglass. >

Banking

MUFG Union Bank N.A. Communicates in Real-time with Its Contingent Workforce

With a focus on security and authentication, the bank deployed SAP Fieldglass and established real-time communication with its talent pool of contingent workers. Now the company benefits from cost savings and increased engagement with better qualified candidates.

Solutions implemented

Contingent Workforce Management

Watch video

Banking

MUFG Union Bank N.A. Communicates in Real-time with Its Contingent Workforce

With a focus on security and authentication, the bank deployed SAP Fieldglass and established real-time communication with its talent pool of contingent workers. Now the company benefits from cost savings and increased engagement with better qualified candidates.

Solutions implemented

Contingent Workforce Management

Watch video

Utilities

Hydro One Transforms Its Supply Chain

After becoming a publicly traded company, Hydro One decided to transform its manual processes. >

Utilities

Hydro One Transforms Its Supply Chain

The company wanted to streamline management of its supply chain. With the help of SAP Fieldglass and SAP Ariba, the enterprise undertook a source-to-order transformation. Hydro One achieved visibility into spend, contract compliance, and alignment with overall business strategy.

Solutions implemented

Contingent Workforce Management
Services Procurement

Watch webcast

Utilities

Hydro One Transforms Its Supply Chain

The company wanted to streamline management of its supply chain. With the help of SAP Fieldglass and SAP Ariba, the enterprise undertook a source-to-order transformation. Hydro One achieved visibility into spend, contract compliance, and alignment with overall business strategy.

Solutions implemented

Contingent Workforce Management
Services Procurement

Watch webcast

Insurance

Northwestern Mutual Sees 99% Workforce Visibility

Following an audit, Northwestern Mutual needed to align Human Resources and Procurement. >

Insurance

Northwestern Mutual Sees 99% Workforce Visibility

To accomplish alignment between HR and Procurement, the insurance leader sought a consistent solution to oversee its total workforce. The HR and Procurement departments partnered in the enlistment of SAP Fieldglass, achieving 99% visibility into its external workforce in three years.

Solutions implemented

Contingent Workforce Management
Worker Profile Management

Watch webcast

Insurance

Northwestern Mutual Sees 99% Workforce Visibility

To accomplish alignment between HR and Procurement, the insurance leader sought a consistent solution to oversee its total workforce. The HR and Procurement departments partnered in the enlistment of SAP Fieldglass, achieving 99% visibility into its external workforce in three years.

Solutions implemented

Contingent Workforce Management
Worker Profile Management

Watch webcast

Public Sector

The Australian Taxation Office Deploys SAP Fieldglass in 15 Weeks

To comply with strict federal guidelines, the Australian Taxation Office (ATO) required total visibility into its external workforce. >

Public Sector

The Australian Taxation Office Deploys SAP Fieldglass in 15 Weeks

The ATO implemented SAP Fieldglass in just 15 weeks and quickly saw impressive results. The organization not only improved external workforce visibility with a single point of reference for its users, it also sped up the procure to pay process.

Solutions implemented

Contingent Workforce Management
Services Procurement

Read case study

Public Sector

The Australian Taxation Office Deploys SAP Fieldglass in 15 Weeks

The ATO implemented SAP Fieldglass in just 15 weeks and quickly saw impressive results. The organization not only improved external workforce visibility with a single point of reference for its users, it also sped up the procure to pay process.

Solutions implemented

Contingent Workforce Management
Services Procurement

Read case study

Banking

Ahli United Bank Customizes and Deploys SAP Fieldglass in 3 Months

Ahli United Bank, the largest bank in Bahrain, sought a solution to manage the entire lifecycle of a contingent worker. >

Banking

Ahli United Bank Customizes and Deploys SAP Fieldglass in 3 Months

Ahli United Bank customized and implemented SAP Fieldglass in only 3 months and gained visibility into their contingent workforce, costs, and vendors.

Solutions implemented

Contingent Workforce Management

Watch video

Banking

Ahli United Bank Customizes and Deploys SAP Fieldglass in 3 Months

Ahli United Bank customized and implemented SAP Fieldglass in only 3 months and gained visibility into their contingent workforce, costs, and vendors.

Solutions implemented

Contingent Workforce Management

Watch video

Oil and Gas

Halliburton Automates $27M in External Labor

To manage contingent labor at 65 locations, Halliburton sought an automated and optimized solution. >

Oil and Gas

Halliburton Automates $27M in External Labor

Halliburton leveraged its MSP’s expertise and SAP Fieldglass to automate and measure its external workforce while also reducing risk. Now this global enterprise efficiently oversees external workforce spend and project cost savings.

Solutions implemented

Contingent Workforce Management

Watch video

Oil and Gas

Halliburton Automates $27M in External Labor

Halliburton leveraged its MSP’s expertise and SAP Fieldglass to automate and measure its external workforce while also reducing risk. Now this global enterprise efficiently oversees external workforce spend and project cost savings.

Solutions implemented

Contingent Workforce Management

Watch video

Customers stay with solutions that deliver

We have a 99% customer retention rate and we aim to keep it that way.

Take your place among Pacesetters

A progressive group of like-minded leaders, our customers are reinventing how organizations develop their workforce by sharing their perspective, learning together, and collectively shaping the future of work.

Network at exclusive customer events.
Engage through an active, online customer community, the SAP Fieldglass Forum.
Participate in trending discussions impacting your business.

Take your place among Pacesetters

A progressive group of like-minded leaders, our customers are reinventing how organizations develop their workforce by sharing their perspective, learning together, and collectively shaping the future of work.

Network at exclusive customer events.
Engage through an active, online customer community, the SAP Fieldglass Forum.
Participate in trending discussions impacting your business.

Ease integration with expertise

Digital transformation into an intelligent enterprise is a journey – we can help.

Integrate seamlessly with diverse services providers, talent platforms, and other SAP Solutions.
Build intelligent processes through a continuous roll-out of product enhancements.
Tap into our Digital Partner Network with industry-leading partners and efficiently find, hire and manage your external workforce and services.

Ease integration with expertise

Digital transformation into an intelligent enterprise is a journey – we can help.

Integrate seamlessly with diverse services providers, talent platforms, and other SAP Solutions.
Build intelligent processes through a continuous roll-out of product enhancements.
Tap into our Digital Partner Network with industry-leading partners and efficiently find, hire and manage your external workforce and services.

When you succeed, we succeed

Our customers have a long-term relationship with us, making customer-centricity one of our hallmarks. We are committed to your on-going success.

Get industry insights on proven best practices.
Work with highly collaborative account and product teams.
Benefit from a culture of co-innovation where the latest capabilities are built into the core platform for all customers to use.

When you succeed, we succeed

Our customers have a long-term relationship with us, making customer-centricity one of our hallmarks. We are committed to your on-going success.

Get industry insights on proven best practices.
Work with highly collaborative account and product teams.
Benefit from a culture of co-innovation where the latest capabilities are built into the core platform for all customers to use.

Maximize the changing workforce in your industry

No matter what industry you are in.

With 44% of non-payroll spend going to the external workforce, the time to harness the power of your external talent and services providers is now.

Aerospace & Defense

Aerospace & defense (A&D) organizations are increasing their reliance on external talent and services providers to operate with agility, speed, and efficiency. SAP Fieldglass helps it take flight.

Learn more

Banking

The banking industry is pressed to find the right people in the right place. With SAP Fieldglass, financial institutions are accessing secure external talent more efficiently.

Learn more

Construction

The construction industry looks to SAP Fieldglass to simplifying oversight of subcontractor performance, spend, and contracts for maximum contract profitability.

Learn more

Insurance

In the face of a changing marketplace, insurance procurement and HR teams depend on SAP Fieldglass to quickly secure skilled external talent and effectively manage them through the full external workforce lifecycle.

Learn more

Professional Services

Professional services companies use SAP Fieldglass to stay ahead of the competition by quickly engaging external talent to meet client demands and adapt to rapidly changing skill requirements.

Learn more

Rail

Rail companies have a lot to manage – large worker volumes, health/life & safety compliance, local tax structures, and digital transformation – and they do it through SAP Fieldglass.

Learn more

Utilities

Utilities organizations work with SAP Fieldglass to source and manage contract labor and outsourced services for simple, automated, and more cost-effective external workforce management.

Learn more

Explore all industry solutions

Seize the momentum. Propel your business forward.

SAP Fieldglass can help you harness the power of your external workforce
and drive better outcomes for your business.
Let’s talk.

Customer Success Stories

Our customers lead the pack

Real-world challenges require real-world solutions - our customers can attest to that. Now, hear them tell their stories.

Accenture

Capgemini

NTT DATA Services

Philips Part 1

Philips Part 2

Siemens

Sikorsky

Swisscom

8 Common External Workforce Challenges and How to Solve them

Learn how companies across all industries are benefiting from SAP Fieldglass Solutions

MUFG Union Bank N.A. Communicates in Real-time with Its Contingent Workforce

MUFG Union Bank N.A. Communicates in Real-time with Its Contingent Workforce

MUFG Union Bank N.A. Communicates in Real-time with Its Contingent Workforce

Hydro One Transforms Its Supply Chain

Hydro One Transforms Its Supply Chain

Hydro One Transforms Its Supply Chain

Northwestern Mutual Sees 99% Workforce Visibility

Northwestern Mutual Sees 99% Workforce Visibility

Northwestern Mutual Sees 99% Workforce Visibility

The Australian Taxation Office Deploys SAP Fieldglass in 15 Weeks

The Australian Taxation Office Deploys SAP Fieldglass in 15 Weeks

The Australian Taxation Office Deploys SAP Fieldglass in 15 Weeks

Ahli United Bank Customizes and Deploys SAP Fieldglass in 3 Months

Ahli United Bank Customizes and Deploys SAP Fieldglass in 3 Months

Ahli United Bank Customizes and Deploys SAP Fieldglass in 3 Months

Halliburton Automates $27M in External Labor

Halliburton Automates $27M in External Labor

Halliburton Automates $27M in External Labor

Take your place among Pacesetters

Take your place among Pacesetters

Take your place among Pacesetters

Ease integration with expertise

Ease integration with expertise

Ease integration with expertise

When you succeed, we succeed

When you succeed, we succeed

When you succeed, we succeed

Maximize the changing workforce in your industry

Learn how companies across all industries are
benefiting from SAP Fieldglass Solutions