The external workforce helps professional services organizations drive topline growth, respond quickly to changes in business demand, and optimize team composition. Yet, many organizations lack visibility into this large and critical spend category, which makes it difficult to achieve the desired return on investment.
To understand organizations’ use and management of the external workforce, and the role that Procurement plays in this dynamic business environment, SAP collaborated with Oxford Economics to survey 2,050 executives in more than 20 countries and a variety of B2B and B2C industries across two research studies.
The results are in. Download the report to reveal what we learned from professional services executives and see how you compare with your peers.
with Oxford Economics
EXTERNAL WORKFORCE REPORT FOR PROFESSIONAL SERVICES
The external workforce gives companies agility and better resiliency. Find out how full visibility of this huge spend category will help you deliver better outcomes.
What’s in the report:
- The huge spend category that needs to be on your radar
Only 57% of workforce spend is on employees. Discover who comprises the other 43% and why you should be paying attention. - The external workforce is essential for resiliency and agility
Learn how the external workforce helps organizations realize business goals such as managing costs, boosting agility, and reducing risk. - Three key actions to take right now
Discover how you can manage your external workforce to drive better business outcomes.
83%
of professional services executives say the external workforce is essential to getting work done
66%
of professional services executives say the external workforce help them compete in a digital world
Only
30%
of professional services executives say they are highly informed about the quality of work by contingent workers
You’ve discovered how procurement leaders are responding to the challenges they face. You’ve also seen how some are being left behind. Before you go, here are three things to do now to travel faster on your own road to readiness.
Welcome to the new world of work webinar
Gain the insights you need to set a successful path forward for your flexible workforce management strategy.
Optimize external talent with SAP solutions
Discover how SAP solutions can help you gain end-to-end visibility and control over every aspect of your flexible labor.
The Imperative for Procurement Digital Transformation industry reports
Download industry-focused reports on digital transformation in banking, oil & gas, automotive, and more - exclusively from SAP Fieldglass in collaboration with Oxford Economics.