Multi-Channel Workforce
Leading the Transformation of
the Multi-Channel Workforce

Are you getting the most value out of your external workforce?

Gain visibility into your external talent and connect with the right resources where and when you need them.

In the fast-paced digital economy, organizations who can be agile have the advantage. The more nimble a company is, the better it can respond to competitive threats and pivot to capitalize on new opportunities.

As a result, the way businesses operate is changing. Today, organizations rely on many sources of talent beyond their full-time employees – from contingent workers to Statement of Work-based consultants, freelancers to gig workers, and beyond. 

At SAP Fieldglass, we refer to this as the multi-channel workforce.

Engaging the multi-channel workforce allows companies to access critical skills, scale up and down to meet demand, and increase speed to value. So to be successful, they need to be able to deploy these resources quickly and manage them effectively.

This is where SAP Fieldglass comes in. Our platform helps customers find, source and strategically manage their multi-channel workforce. It easily connects them with millions of resources around the globe and helps them answer critical questions including:

•    Who is working for you? 
•    What are their skills? And what are they doing? 
•    Where are they located? 
•    Which facilities and systems are they accessing? 
•    How much are you paying them?

Customer Spotlight: Siemens

Siemens, a long-standing leader in electrification, automation and digitalization requiring innovative solutions, shares how the visibility provided by SAP Fieldglass' VMS has enabled next-level flexible workforce management strategies.

Are you getting the most value
out of your external workforce?

In the US and other developed economies, businesses and governments spend more on services than they do on goods like direct materials or indirect materials or on energy. In the US in 2015, across all industries, services represented 58% of all nonstaff purchased inputs.¹

View The Forrester Wave™:Services Procurement, Q1 2017

¹ © Copyright Forrester Research, Inc. The Forrester Wave™: Services Procurement, Q1, 2017; March 31, 2017.



Control Your Services Spend

Our platform gives you visibility into all of your external talent to better manage risk, and drive improvements in workforce quality, compliance, efficiency and cost savings. 



Get the Right Talent at the Right Time

Getting the right resources when you need them is a competitive differentiator in today’s fast-moving digital world. Our open platform can connect you with the talent you need, when you need it.



Transform Your Workforce with Data-Driven Insights

Organizations need to capitalize on data about their external resources to optimize how they find, source and manage them. Our platform delivers robust business intelligence to help you make better decisions, faster.

Innovation is in our DNA.