Developing and Managing an Effective Offshore Program

Today, managers who are being asked to do more work with fewer resources are finding offshoring to be a viable alternative. At the same time, there are also any number of financial and political ramifications to this business practice that are not always apparent. Still, it appears to be a trend that will continue for the foreseeable future. According to the most recent government data, U.S. companies employed 14 million workers in their overseas affiliates.

“The movement of manufacturing to offshore producers gave rise to the so-called “service economy” that followed. It was relatively easy to move manufacturing offshore, because the process of manufacturing can be defined well.”

Offshore outsourcing (offshoring) is currently a hot button issue, both in the IT world and the business world in general. Offshoring certain types of jobs offers definite economic, productivity, and sometimes even quality advantages. It provides options to address a range of market challenges, including price pressures, workforce reductions and the need to continually improve processes.

This whitepaper will look at the driving forces behind the move to offshoring, where it does and doesn’t have value, best practices for managing outsourced labor (both on- and off-shore), and the reasons why offshoring sometimes fails. It will also examine the changes organizations can make to prepare themselves to take full advantage of the benefits provided through offshoring.

Download the whitepaper [Adobe PDF, 512k]