Essential Questions to Ask During a Reference Check for a VMS Provider
The reference check is the home stretch in your effort to secure a Vendor Management System (VMS). After the Request for Proposal (RFP) process and product demonstrations, you’re nearing a final decision and honest feedback from other users will help you further compare the differentiators that make one provider stand out from another.
Having conversations with the provider’s other customers gives you an objective perspective on its ability to maximize the benefits of an external workforce program. Make sure you’ve got a solid understanding of whether or not the reference deals with the strategic, tactical or operational aspects of a program — having this baseline knowledge will give context to the reference’s responses and maximize the experience.
This is the third and final whitepaper of the "Essential Questions to Ask" series focusing on the essential questions to ask during a reference check and includes a checklist outlining the topics to discuss.
Download the whitepaper [, 409k]
Also read in this series: