External Workforce and Services
Drive agility and resilience with a well-managed external workforce
Quickly add the talent and resources it takes to stay competitive, creating a versatile external workforce that drives value and builds the business.
Stay ahead in today’s tight labor market
Discover how total workforce management from SAP can bring your external and internal workers together to help you quickly adapt to changing needs, attract top talent, and reduce manual effort.
SAP Fieldglass Portfolio
Watch an overview of the benefits SAP Fieldglass solutions can deliver.
Product Overview
Find, engage, and manage your global external workforce with market-leading solutions:
Greater visibility and control
Track all external workers and easily monitor activities, assess results, and share intelligence across relevant teams.
Built-in tax and regulatory compliance
Comply with regional and local tax and labor regulations and meet government mandates across 180 countries in 21 languages.
Faster access to qualified candidates
Evaluate candidates ranked by machine learning, schedule interviews, consult labor rates, and use built-in negotiation tools.
Real-time data and analytics
Track results with key metrics and drive better decision-making across the business with robust reporting and analytics.
Improved asset and data security
Automate and track onboarding and offboarding of each flexible worker to mitigate risk and prevent stolen IP and physical assets.
Our employees are now really happy with the SAP Fieldglass Contingent Workforce Management application. It makes life easier for Yamaha every day.
Wayne Wooding
Head of Applications, Yamaha Motor Corporation U.S.A.
Collaborative digital workspace for services spend
Operationalize master contracts and SOWs to ensure deliverables comply with terms, milestones, service quality, and budget.
Real-time data and analytics
Use end-to-end intelligence to reach the right balance of service quality, cost, and speed for better business outcomes.
Intuitive, AI-assisted user interface
Customize the solution with self-service tools and reduce complexity with an intuitive interface and AI-enabled functionality.
Built-in tax and labor compliance
Comply with regional and local tax and labor regulations and meet government mandates across 180 countries in 21 languages.
Automated on/offboarding of workers
Automatically create security IDs, access to systems, and other onboarding tasks. Automate termination of systems access, asset retrieval, and other tasks during offboarding.
Global, standardized records for external workers
See all contact information, work history, tenure, certifications, location and data access, and more instantly in one place.
Compliance with corporate security policies
Assign a security identification number to each external worker and link all historical data in one record to boost security.
Consolidated health and safety records
Confirm and document nonpayroll workers’ compliance with corporate policies in training, certification, licenses, and more.
Automated onboarding and offboarding
Ensure all required external worker onboarding and offboarding processes are completed consistently and on time, every time.
Worldwide worker database
Manage global headcount targets and gain greater control and visibility of every nonpayroll worker in every location.
Flexible deployment of workers
Assign one or multiple resources from your resource pool or give one resource multiple assignments in any day, week, or month.
Customizable interface and tailored workflow by category
Simplify the end-to-end process in a single interface with preset job codes, pay rates, and a built-in pay-rules engine.
Compliance and contract management
Standardize onboarding and offboarding, meet certifications and local and regional labor regulations, and verify contractors.
Integrated time tracking and badging
Integrate time processing with a gate pass system and track clock-in and clock-out swipes with major badging systems.
ERP platform integration
Automatically code time-card data against POs, cost centers, and work orders, then generate an invoice in your ERP system.
Track metrics, work on the go, and integrate seamlessly with all SAP Fieldglass solutions
SAP Fieldglass solutions for external workforce and services procurement share broader capabilities, such as analytics, mobile apps, and platform integration.
Analytics
Use the analytics capability with SAP Fieldglass solutions to access real-time data and actionable metrics on your nonpayroll labor.
Mobile apps
Use mobile apps with SAP Fieldglass solutions to put external workforce efficiency at your fingertips.
Integration
Discover how SAP Fieldglass solutions can integrate seamlessly with most major on-premise or cloud-based software platforms.
SAP Fieldglass is recognized with peer review awards
Our cloud-based solutions have received many industry leadership awards based on customer reviews.
See how customers are succeeding with SAP Fieldglass solutions
Hear what analysts have to say
Talent Disruption: Strategic Workforce Planning in the Age of Labor Shortages
Dive into this new report from Harvard Business Review Analytic Services to explore how you can create an effective workforce strategy fit for the future.
Looking out: the rise of the external workforce and its impact on internal functions
What is driving the growth of the external workforce? Explore the findings by Economist Impact in this special report on the external workforce.
The Great Resignation: Strategies to increase workforce resiliency
Traditional workforce strategies strain the supply chain in the midst of the Great Resignation. Discover new strategies to increase workforce resiliency in this e-book from IDC.
Additional Resources
Visit the Knowledge Center
Catch up on the latest research, analysis, and insights in spend management.
Frequently Asked Questions
Browse the list of FAQs below to find answers to commonly asked questions about our external workforce and vendor management system.
FAQs: