Contingent Workforce Management Software

SAP Fieldglass Contingent Workforce Management Software

Build resilience and agility into your business with a well-managed, highly skilled, flexible workforce.

Looking to ramp up business resilience? The external workforce can help.

Learn how your business can thrive with an effective external workforce strategy in 2021 and beyond.

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Agility Isn’t Always on the Payroll

Discover three key actions you can take right now to drive better business outcomes with your external workforce.

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Initiate, engage, manage, and complete all projects with contingent workers quickly and efficiently – all in one location.

In today’s volatile environment, you need a highly skilled flexible workforce – one you can rapidly scale up or down – to build business resilience.

SAP Fieldglass Contingent Workforce Management can help you initiate, engage, manage, and complete all projects with contingent workers with one cloud-based solution. By holistically managing your non-payroll workforce in one location, you can more effectively streamline processes, enhance security, improve worker productivity, and mitigate risks across your organization.

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Choose a single 360° Contingent Workforce Management solution that does it all

Rotate the wheel through the workflow to see all the stages and steps you can accomplish seamlessly with the SAP Fieldglass Contingent Workforce Management solution.


INITIATE projects with contingent workers quickly and meet market demands with the help of job templates, support tools, automated approval processes, and premier MSPs.
Create Requisition: Create a new requisition from an existing template and use rate cards to ensure all bill rates are enforced.
Collaborate & Approve: Communicate with internal stakeholders to nail down the details of the requisition. Grant approvals only when compliance and governance standards are met.
Post Requisition: Send requisitions that are configured by position, unit or labor category to direct sourcing platforms and/or an MSP. Target the most appropriate vendors first.
ENGAGE the best candidates for every job posting; receive, evaluate, and select candidates, then negotiate and finalize contracts, all in one solution.
Receive Candidates: View potential candidates according to their status – active job seekers, active workers, workers reaching the end date of their current engagement, and workers in a talent pool.
Evaluate & Select Candidate: Evaluate resumes that machine learning has ranked according to their match with the requisition. Schedule interviews integrated with Microsoft Outlook.
Negotiate & Finalize: Consult real-time labor rates for rate guidance and use built-in tools to streamline back-and-forth communication during negotiation.
MANAGE your entire global workforce, including onboarding, timesheet approval, and invoicing, within a single, centralized system.
Onboard Workers: Automatically initiate onboarding tasks like administering security IDs and access to systems. Third party vendors facilitate background checks.
Track Timesheets: Keep pace with the time and allocated hours that workers enter via desktop or with a mobile application.
Track Invoice & Payments: Automatically generate invoices based on approved timesheets and view remittance details.
COMPLETE the engagement by offboarding and evaluating the performance of all your contingent workers using automated processes. Review analytics and rate vendor performance.
Offboard Workers: Automatically terminate access to systems and promptly retrieve company assets like laptops to minimize security risk.
Evaluate Workers & Vendor: Evaluate workers with a star rating and/or flag as ‘do not re-hire’ to prevent rehiring. Give vendors your performance feedback on workers and the service provided.
Review Analytics: Determine vendor performance with automatically generated KPIs, such as response time, cycle time, and hire rate.

Contingent Workforce Management key benefits

As reliance on the external workforce grows, companies must adjust their external talent management strategies. Scroll through just a few of the many benefits SAP Fieldglass Contingent Workforce Management can bring to your business.

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Explore the many capabilities of a global
contingent workforce management solution

One clear view of job postings, every step of the way

Get visibility of your outstanding job postings including length of employment, rates, number of applications, Hiring Manager review, or approval pending. Machine learning can help identify the best candidates faster.

Better evaluation of qualified candidates

Get a clear side-by-side comparison of job candidates. Compare each worker’s Resume Rank, Qualification Score, salary, job skills, experience, and more.

On-boarding and off-boarding made simple and consistent

Automate and track both on-boarding and off-boarding of each flexible worker. Ensure the process is right every time to mitigate risk and prevent stolen IP. Easily open or close a network e-mail account; issue or retrieve company identification badges and equipment; and permit or deny security clearance – all in one record.

Easy time sheet approvals with the click of a button

Time Sheets can be approved by simply selecting the time sheet and then choosing “Approve” or “Reject.” If you need more specifics, select the “View details” hyperlink for any flexible worker.

MUFG Bank N.A. builds trust and transparency with its contingent workforce.

MUFG Union Bank N.A needed help navigating an increasingly complex contingent workforce and stricter labor laws on potential contractors.

With a focus on security, authentication, and validation, the company enlisted the help of SAP Fieldglass to establish real-time communication with its talent pool of highly qualified contingent workers.

Read case study  |  Watch video

Employing the SAP Fieldglass solution allowed us to get ahead of the game in contingent workforce management. By bringing our contractors on board, we gained a clear picture of exactly who and where they are and a detailed view of their work assignments. 

Sandra Buhler
  Director of Contingent Workforce
  MUFG Union Bank N.A

Sandra Buhler

Philips’ leading-edge approach to talent is delivering strong business outcomes.

Royal Philips, a leading healthcare technology company, employs around 77,000 people worldwide and generates annual revenue of approximately €18.1 billion.

With the help of SAP Fieldglass, Philips has gained deep visibility into its contingent workers – seeing their responsibilities, locations, certifications, access rights, and more. 

Read case study  Watch video

Ultimately, we help the business get the right skill in the right place through the right channel to get work done. 

Martin Philips
  Head of Total Workforce Management
  Royal Philips

Martin Thomas

Siemens saves $17 million in external workforce spend and expands the program globally.

Siemens is Europe’s largest electronics and electrical engineering company as well as the world’s largest provider of environmental technologies.

With a fragmented management process and multiple technologies in use, Siemens decided to implement SAP Fieldglass to enable visibility into its global workforce.

Read case study  Watch video

We work with SAP Fieldglass as a solutions provider – not just a tools provider – a solutions provider to support us and roll out further in Siemens.

Phil Biddle
  Global Commodity Manager
  Temporary Labor

Phil Biddle Siemens

Swisscom’s external workforce management program delivers strong business outcomes and €3.5 million in savings.

Swisscom is a leading telecoms and IT company headquartered near the Swiss capital Bern, with around 21,500 employees.

With the merger of the company's Telecoms and IT divisions, Swisscom's contingent workforce grew to 30% of their total workforce, requiring a robust solution to better engage and manage their external talent. They chose SAP Fieldglass.

Read case study  Watch video

With the Contingent Workforce module of SAP Fieldglass fully rolled out, we are starting to see real improvements to our visibility and bottom line. Our next focus is engaging with our HR colleagues to build a single talent management system to manage employees and contingent workers.

Beat Zurbuchen
  Supply Chain Project Manager

Swisscom Beat Zurbuchen

Ahli Bank customizes and deploys SAP Fieldglass in just three months.

Ahli United Bank, the largest bank in Bahrain, and its network of subsidiaries and associated companies provides retail banking, corporate banking, treasury and investment services, wealth management services, and more.

They sought a solution to manage the entire lifecycle of a contingent worker. They customized and implemented SAP Fieldglass in only 3 months and gained visibility into their contingent workforce, costs, and vendors.

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The beauty of SAP Fieldglass was it was a resource management that was customizable to our requirements. We were able to align those requirements into the system to mirror how an employee gets hired and on-boarded exactly the same way for a non-employee.

Siraj Irani
  Group Head - Project Management
  Ahli United Bank

Siraj Irani Ahli United

Watch SAP Fieldglass Solutions demo videos

Register now to view our library of recorded demos, and see our most popular solutions in action, including SAP Fieldglass Contingent Workforce Management and SAP Fieldglass Services Procurement

Experience the SAP Fieldglass Services Procurement difference

SAP Fieldglass has a customer retention rate of 99% because it sets itself apart from the competition. When considering a solution in the market, ask the following questions to understand the difference:

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  • +200 existing implementations with Workday and numerous with Oracle
  • Out-of-the-box APIs and tools to integrate end-to-end business process
  • Integrations with vast ecosystem of 3rd-party solutions and partners
  • How many Workday or Oracle implementations have you completed?
  • How does your solution integrate with SAP?
  • How are your solutions integrated beyond having the same user interface design?


SAP Fieldglass

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Ask the Competition:

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  • Rigorous development, testing, and quality control processes refined by a team of industry experts
  • 20 years of timed releases and continuous innovations
  • What is your development, testing, and quality control process?
  • How often do releases get delayed?
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  • Configuration Manager, an industry-leading self- service tool, allows you to make changes on your own
  • Self-service changes can take effect instantly
  • What is the process for making changes to my instance?
  • How long will I have to wait for a minor change to take effect?
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  • Vigorous product roadmap and most feature-rich solution in the market
  • Leads the industry with innovative cloud solutions for over 20 years
  • Advanced analytics capabilities give you access to real-time data, so you can use pre-made dashboards, build custom reports, and manage KPIs.
  • Mobile apps and built-in communication tools facilitate collaboration
  • Automated tasks track certifications and security identifications of individual workers
  • Different categories of spend, all managed with one solution
  • What features are on your product roadmap?
  • How long have they been there?
  • What are the reporting and analytics capabilities?
  • How can I communicate with resources in the field? Collaborate with colleagues?
  • How does your solution track certifications and security IDs of individual workers?
  • How does your solution handle different categories of spend?
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  • Available in 180 countries
  • Localized to accommodate country and regional differences
  • Tech Support in 21 languages
  • How large is your global footprint?
  • Where is your solution localized by language and regulation?
  • Where are your support teams located?

Contingent Workforce Management overview 

Watch the video to learn more about how the solution can help companies find, engage, manage, and pay a growing flexible workforce and increase their business resilience.

Agile Procurement Insights: Agility Isn’t Always on the Payroll

In our global research, you’ll find key guidance for driving agility and resilience across your external workforce.


Our open platform and extensive integration experience makes us the top VMS provider and includes an open API framework designed and developed to work with any enterprise solution.

Contact SAP Fieldglass

Have questions about Contingent Workforce Management? Need more information? Contact SAP Fieldglass to learn more or to schedule a demo of our solutions.