Today, the procurement of external services and Statement of Work (SOW)-based engagements represent a significant proportion of organizations’ spend on the external workforce.
With SAP Fieldglass Services Procurement software, you can simplify how service providers - from consulting firms to field services, maintenance to marketing agencies, and beyond - are sourced, engaged, and managed. Our services procurement platform can handle a variety of SOW engagements including projects, offshore/offsite, and more.
Actively Manage Your BPO Providers to Drive Value and Reduce Risk
Download the new e-book from SAP Fieldglass "How to drive more value and reduce risk in BPO" to learn how you can better manage and unlock more value from your business process outsourcing.
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Manage each category individually
Drive better results by managing categories in their own unique way.
Control spend
Enforce use of preferred suppliers, leverage multi-bid SOW to drive competitive pricing, and maintain oversight of project budgets.
Mitigate risk
Ensure compliance to corporate policies and government regulations.
Built-in collaboration
Work with internal staff and suppliers directly within the platform to define contracts.
Improve quality
Track the performance of individual workers and suppliers to ensure you're receiving the level of service you expect.
Simplify critical processes
Streamline efforts such as vendor selection, on-boarding and off-boarding, time and deliverable tracking, and invoicing.
Services Procurement software
video testimonials
Philips sparks better workforce
decision-making
Watch and hear how Royal Philips’s leading-edge approach to talent is delivering strong business outcomes with SAP Fieldglass.
RELX Group dives into external workforce program expansion
RELX Group grows its external workforce program, including global expansion, SOW, and integration with SAP Ariba.
Siemens discusses global program achievements
Siemens details their experience working with SAP Fieldglass, their organization's external workforce management goals and successes, and more.
Learn more about SAP Fieldglass Services Procurement Solutions
Use the form to learn more about our solutions and services, or to schedule a demo with a member of our sales team.
Illuminate your
invisible workforce
Services Procurement Insights 2019:
The Big Reveal
Less than half of research participants say they are highly informed about the basics of services providers such as contract terms (48%), where they are located (44%), and who is doing the work (44%).
The in-depth experience and insight of an industry leader, scaled for your business.
Deep category management
Configurable for unique use cases and engagement patterns. At SAP Fieldglass, we know every service category is managed differently. No matter what industry you're in or what type of services you seek to engage, we make it easy to support diverse services categories and their requirements.
Level of effort tracking
Assess performance at the supplier and individual worker level. Evaluate whether projects are being delivered on time, on budget, and up to the quality you expect.
Comprehensive rate and tax framework
Manage complex invoicing and payment processes. SAP Fieldglass supports a wide variety of global tax rules and ensures taxes, rate changes, and more are applied correctly.
Global and local expertise
Deployed in more than 180 countries. With the largest footprint in our industry, SAP Fieldglass has developed best practices for expanding our customers' programs around the world and how to manage them in accordance with local labor regulations.
Open platform
A flexible framework. We integrate with a wide variety of solutions - from major enterprise applications to smaller, self-developed tools.
Sophisticated analytics and reporting
Uncover critical data and insights. Our comprehensive business intelligence tools meet the diverse information needs of all your user types and help you drive your program forward.
Swisscom saves €3.5 million with SAP Fieldglass
External Workforce Management program delivers strong business outcomes for leading telecom and IT company.
Statement of Work (SOW) Framework: Engagement Patterns
Getting a handle on Statement of Work (SOW) spend is possible if you take a systematic approach to understanding how your organization currently uses them.
The Evolving Role of SOW Management
As the global contingent workforce grows, businesses are finding their programs must include several key capabilities for managing both traditional and emerging types of non-employee labor.