SAP Fieldglass Summit London

7th - 8th November 2018
Pullman London St. Pancras


Agenda     |     Why Attend?     |     Additional Resources     |     Attendees     |     Travel & Accomodations

Registration for the SAP Fieldglass Summit is now open.

Learn how we’re innovating for the intelligent enterprise, one where the external workforce is central to the core of your business. You’ll uncover new ways to drive strategic value through your multi-channel workforce, become more agile and responsive in a rapidly changing digital economy and position your organisation for success in the future of work.

The SAP Fieldglass Summit will take place 7th-8th November at the Pullman London St. Pancras.


Session titles and topics are subject to change.

Note: Registration for the pre-conference session is now full, as we are at capacity.

Summit Day - click on the blue day tabs below to see the agenda for Wednesday and Thursday.

The enterprise of the future connects humans, products and machines to join every part of your business and every member of your workforce. That’s why so many of our customers start their path to digital transformation with their most valuable asset – their people.

At SAP Fieldglass, we are innovating for the intelligent enterprise, one where the external workforce is central to the core of your business. In this keynote, Rob Brimm, President, will explore new ways to drive strategic value through your multi-channel workforce and become more agile in a rapidly changing digital economy. You’ll also hear examples of how our customers are laying the groundwork for the future.

SAP Fieldglass is focused on innovations that deliver impactful results for our customers, now and in the future. Vish Baliga, Chief Technology Officer, and Arun Srinivasan, Senior Vice President of Strategy and Customer Operations, will share our strategic vision and how guiding principles including simplification, flexibility, interoperability and extensibility drive the evolution of our platform and capabilities. Hear how we are harnessing the power of data to drive intelligence – and where that intelligence might lead you next.

The world of work is rapidly changing and forward-thinking organizations are making strategic decisions now to enable their future workforce. In this keynote, hear how customers have opted to partner with SAP Fieldglass to enhance their multi-channel talent strategy, and how they measure its impact on their business. In addition, you’ll hear about their paths to establishing an effective, data and demand-driven operating model, and key lessons they have learned along the way.

Efficiency and flexibility are key to success in a rapidly changing digital economy. In this session, you’ll hear how SAP Fieldglass is innovating to create a seamless user experience, and learn what you can do today to become more efficient. Walk away with five key steps for improving user satisfaction and fostering adoption to position your programme for success.

On average, Statement of Work-based services and labour make up over 40 percent of an enterprise’s total workforce. As external services providers become increasingly central to critical business operations, it’s essential to establish procurement control across every services category. In this session, we’ll explore how to identify and eliminate complexities to simplify your services procurement programme. Find out how procurement can deliver value beyond the bottom line.

According to External Workforce Insights 2018: The Forces Reshaping the Way Work Gets Done, by SAP Fieldglass in collaboration with Oxford Economics, the external workforce is at the core of business today. This flexible labour enables organisations to drive competitive advantage by developing or improving products and services, accelerating speed to market, and boosting financial performance. In fact, on average 44 percent of total workforce spend is on the external workforce. Join Mikael Lindmark, Senior Vice President of EMEA, during this session to discover what you can do to enhance your workforce strategies in the age of digital business, and learn key ways to elevate the conversation surrounding the external talent in your organisation.

With the arrival of the General Data Protection Regulation (GDPR), compliance has been front of mind for our customers. As a data processor, SAP Fieldglass delivers functionality to help data controllers operate our products in compliance with EU legislation. However, these products alone will not enforce compliance. Join us and international compliance professional Helga Venturini Townend as we walk through the specific requirements of GDPR, and outline how you can ensure compliance, mitigate risk and protect your external workforce.

To drive the most value from your external workforce management and services procurement programme, you need to be able to capitalise on the vast amount of data available to you. This session provides a deep dive into how to make the most of the platform’s native analytics features, such as SAP Fieldglass Advisor. Explore how to use SAP Fieldglass to complement your business intelligence tools. 

Your SAP Fieldglass platform is an essential component of your technology ecosystem. Integrating it with your other solutions can help you streamline processes, holistically manage your total workforce, achieve total spend management and more. Join this session to learn about our latest SAP and third-party integration offerings and discover how our customers are leveraging different approaches to integrate their technology.

Gain insight into what we have done to create a more open platform and hear about what we have planned for the future. 

Where will your global roadmap take you next? SAP Fieldglass is deployed in more than 180+ countries and 21 languages, and for organisations with a worldwide footprint, extending your programme to additional countries or regions is often the next step following a successful implementation. Attend this session with SAP Fieldglass, Ericsson and Capgemini to discover what strategies you can leverage to empower your global expansion. 

The key to a successful external workforce programme is an effective Programme Management Office (PMO) - from forming a united scope and goal statement, to understanding what types of resources need to be in place for successful programme management. Join SAP Fieldglass and GlaxoSmithKline for a closer look at programme enablement, and hear first-hand how to set strategic and operational goals, deploy an innovative programme team and focus on future optimisation and best in class programming.

A VMS implementation is not just about the technology - it's about deploying a programme. In this session join the SAP Fieldglass implementation team as they highlight three key stages of implementation: pre-kick off activities, the implementation itself and post-launch. We’ll cover everything from business case approval to launch strategies. You’ll walk away with a thorough understanding of how to approach your SAP Fieldglass implementation.

Are you ready to transform your external workforce programme?


Why Attend?


Cultivate your network

Connect with your peers, industry experts and the SAP Fieldglass team. Collaborate on how to drive better business outcomes with your talent ecosystem.

Share best practices

Share best practices

Uncover hidden opportunities for cost savings, quality improvements, increased efficiency and more by hearing best practices and strategies from your peers.

Digital Transformation

Accelerate your digital transformation

Explore how organisations are redefining how work gets done. Discuss the latest trends that are disrupting how businesses engage the flexible workforce.

Gain Insights

Gain insights into the latest innovations

Discover how our solution enables your transformation to a digital enterprise, and learn about our roadmap and product strategy.




Some of the most valuable insights, best practices and strategies you’ll gain at the SAP Fieldglass Summit come from your peers. Scroll through for a look at past and present attendees from across the globe.

Cisco logo
Allstage logo
BOA logo
Allianz logo
Axa logo
AIG chartis logo
Aviva logo
m and s logo
gsk logo
EY logo
Intel logo
Ericssen logo
HSBC logo
computer center logo
Royal Logo
Paypal logo
Roche logo
Novartis logo
RBO logo
Nokia logo
pepsi logo
motorola logo
vodafone logo
t mobile logo
verizon logo
teva logo
united logo
swisscom logo
uni per logo
Siemens logo

Travel & Accommodations 

The SAP Fieldglass Summit will take place at the Pullman London St. Pancras, 7th – 8th November. Please contact the Pullman via email or telephone at +44 (0)207 666 9139 and reference “SAP Fieldglass Summit” for hotel availability and rates.

Should you need to cancel your sleeping room, please do so within 72 hours of your arrival date to avoid a cancellation fee. 

If you have any questions, please contact SAP Fieldglass Events


Pullman London

Transform the way
work gets done.